Terms of service

Terms of Service

Last Updated: September 24, 2026

Welcome to Pawhivea. These Terms of Service govern your use of pawhivea.us and your purchase of products offered through our website.

By accessing or using our website, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

1. About Pawhivea

Pawhivea provides blankets and related home and comfort products through our online store.

The information on our website is provided to help customers understand our products, pricing, availability, and ordering process.

2. Use of Our Website

You agree to use pawhivea.us only for lawful purposes and in accordance with these Terms.

You may not:

• Use the website for fraudulent or unlawful activities

• Attempt to interfere with the operation or security of the website

• Access or use another person's account without authorization

• Submit false or misleading information

• Copy, reproduce, or misuse website content without permission

• Use automated systems to improperly access or collect information from the website

We reserve the right to restrict or terminate access to the website if we reasonably believe that it is being used in violation of these Terms.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, materials, colors, and other information displayed on our website are accurate.

However, the appearance of product colors may vary depending on your device, monitor, or screen settings.

Product specifications and availability may change from time to time without prior notice.

If an important product detail differs from the information displayed on the website, please contact us before placing your order.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or modify product availability at any time.

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution, which may include a refund for the unavailable item.

5. Orders

When you place an order through our website, you agree to provide accurate and complete information.

After an order is submitted, you may receive an order confirmation email. An order confirmation indicates that we have received your order request but does not necessarily mean that the order has been fully accepted.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving incorrect pricing, suspected fraud, product availability issues, or inaccurate order information.

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Pricing and Payment

Product prices are displayed on the website at the time of purchase.

Prices may change without prior notice, but changes will not affect an order that has already been accepted unless required by law.

Payment must be successfully completed through one of the payment methods available at checkout before an order can be processed.

If a payment cannot be authorized or completed, the order may not be processed.

7. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for informational purposes and may vary due to carrier delays, weather, holidays, transportation issues, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate shipping address when placing an order.

Please review our Shipping Policy for additional information regarding processing, delivery, tracking, and shipping issues.

8. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Customers should review the applicable return requirements, eligibility conditions, and procedures before sending an item back.

If you receive a damaged, defective, or incorrect product, please contact us promptly so that we can review the issue and provide appropriate assistance.

9. Intellectual Property

All content appearing on pawhivea.us, including text, product descriptions, photographs, graphics, logos, designs, icons, and other materials, is owned by or used by Pawhivea with appropriate rights.

You may view and use the website for personal shopping purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially use website content without prior written permission.

10. Customer Communications

When you place an order or contact us, we may communicate with you by email, telephone, or other contact information you provide.

These communications may include order confirmations, shipping updates, customer service responses, payment-related information, and other information necessary to provide our services.

Marketing communications, where applicable, may be managed according to your communication preferences and applicable law.

11. Third-Party Services

Our website may use third-party services to support functions such as payment processing, shipping, analytics, website hosting, customer support, and other business operations.

Your use of third-party services may be subject to their own terms and privacy policies.

Pawhivea is not responsible for the independent practices, availability, or content of third-party services.

12. Disclaimer

We make reasonable efforts to keep our website information accurate and available.

However, the website and its content are provided subject to availability, and we do not guarantee that the website will always operate without interruptions, errors, or temporary unavailability.

To the extent permitted by applicable law, Pawhivea does not guarantee that every website feature or content element will always be complete, current, or error-free.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Pawhivea will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such limitation is not permitted by law.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, products, services, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after an updated version is posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

15. Contact Us

If you have questions about these Terms of Service, your order, or our services, please contact us:

Store Name: Pawhivea
Website: pawhivea.us
Email: info@pawhivea.us
Phone: +1 (865) 919-4161
Address: 616 Brochardt Blvd, Farragut, TN 37934-0864, United States